Industry · Financial Services
Compliance-first AI for advisors, RIAs, IBDs, and wealth-management firms.
Client-meeting prep automation, suitability-aware document review, advisor productivity, regulatory-record-keeping that doesn’t skip the rules. Built on Redtail, Salesforce Financial Services Cloud, Wealthbox, Orion, Black Diamond, eMoney. SEC- and FINRA-aware by design.
What’s broken without AI in a wealth or advisory practice
- Meeting prep eats the morning. Pulling the portfolio view, the latest financial-plan output, the last meeting notes, the household relationships, and the open service items — thirty minutes per client, multiplied across a book of 200.
- Meeting follow-up gets compressed into “I’ll send a summary”. Sometimes the summary goes out. Sometimes it lives in the advisor’s head until next quarter. Compliance asks for the contemporaneous record and the record is a calendar invite.
- Suitability documentation is a manual reconcile. The IPS says one thing; the actual allocation drifted; the meeting notes don’t document the conversation about the drift. Audit findings, complaint exposure, and reputational risk all sit in that gap.
- Marketing and outbound stalls on FINRA review. Every email blast, every blog post, every advisor LinkedIn note routes through a compliance queue. The queue is slow because the reviewers are scarce. Pipeline suffers because outbound stops.
- Operations runs on PDFs and DocuSign. Account-opening packets, beneficiary updates, RMD letters, transfer paperwork — high-volume, structured, and almost entirely manual today.
What we build for financial-services firms
Client-meeting prep packet, generated
For every upcoming meeting on an advisor’s calendar, we generate a pre-meeting packet: household summary, current allocation versus IPS, performance versus benchmark, open service items, last meeting’s commitments, recent news on held positions, and a draft agenda. Lands in the advisor’s inbox the day before. Edits happen in the CRM, not in a separate tool.
Meeting-summary and contemporaneous-record drafting
Post-meeting, we take the recording (Zoom / Teams) or the advisor’s notes, generate a structured client summary, an internal contemporaneous record for compliance, and updates to the CRM (Redtail, Wealthbox, Salesforce FSC). Advisor reviews; record is preserved per WORM-style retention requirements; client receives a polished recap.
Suitability-aware document review and IPS drift detection
We monitor portfolios against documented IPS bands. When drift exceeds threshold, the advisor gets a flag with proposed rebalancing language and a documentation prompt. The conversation about the drift gets captured at the right time, not reconstructed at audit.
FINRA-aware marketing pipeline
Outbound copy — advisor LinkedIn posts, email blasts, blog drafts, client letters — is pre-screened by an AI compliance assistant trained on your firm’s policy and the relevant FINRA rules (2210, 3110, etc.). Common issues are caught before reaching the human reviewer. The compliance officer reviews a clean queue, not a slush pile.
Operations automation for account paperwork
Account-opening packets, beneficiary forms, transfer paperwork, RMD calculations — data extracted from existing client records, forms pre-filled, exceptions flagged for human handling. Output integrates with DocuSign and your custodian’s e-signature workflow.
Advisor capacity, not headcount
In our recent FinServ engagements, the consistent outcome is advisors carrying more households without growing the support pod — because meeting prep, follow-up, and routine ops stop being the bottleneck.
The stacks we plug into
CRM: Redtail, Wealthbox, Salesforce Financial Services Cloud, Practifi, SmartOffice. Portfolio management: Orion, Black Diamond, Tamarac, Addepar, Morningstar Office. Planning: eMoney, MoneyGuide, RightCapital. Custodians: Schwab, Fidelity, Pershing, Altruist, SEI. Compliance and archive: Smarsh, Global Relay, MyComplianceOffice, ComplySci. Document and signature: DocuSign, Laserfiche.
Regulatory floor — SEC, FINRA, state, and cross-border
Books-and-records obligations under SEC Rule 17a-4 and FINRA Rule 4511 apply to AI-generated communications and contemporaneous records the same way they apply to email. Our deployments preserve message content, generated outputs, and prompt-response pairs in your existing WORM archive (Smarsh / Global Relay) where required. We design for SEC Marketing Rule (206(4)-1) compliance on any client-facing AI-assisted content. For cross-border firms, we account for FCA, ASIC, MAS, and provincial Canadian regulators as relevant. We do not build autonomous trading systems — advisor productivity and operations only.
Frequently asked
Where does our client data sit when AI is processing it?
In your own cloud tenancy by default — AWS, Azure, or GCP under your account. Vendor model calls are no-retention. For the most sensitive firms we deploy fully on-prem with open-source models (Llama, Mistral). Custodian data, client PII, and meeting transcripts never leave your tenancy.
How do you handle the contemporaneous-record requirement?
AI-generated meeting summaries become drafts of the contemporaneous record. The advisor reviews and approves; the approved record is written to the CRM and to your books-and-records archive. Source recording / notes are retained per your policy. The record is the advisor’s, not the AI’s.
What about robo-advice or trading decisions?
We don’t build those. Autonomous investment recommendations and trade execution sit under a different regulatory regime that needs its own dedicated risk infrastructure. We focus on advisor productivity, operations, and compliance support.
Can the CCO see and audit what the AI is doing?
Yes. Every AI interaction is logged with prompt, response, advisor approval state, and downstream system writes. The CCO has a dashboard. Random-sample review, full-text search, and policy-violation alerts are part of the deployment, not an afterthought.