Terms of Service.

These Terms of Service (“Terms”) form a legally binding agreement between you and Unique-E-Solutions (“UES”, “we”, “us”, “our”). By accessing this website, contacting us through our forms or API integrations, or engaging us for services, you accept these Terms in full. If you do not accept them, do not use this site or our services.

1. About us

Unique-E-Solutions is an engineering services firm building artificial-intelligence integrations into business systems. We have been engineering production software since March 2006. Our principal place of engineering is Visakhapatnam, India. We maintain a business-development presence in Stanford, California, United States. Our primary contact address is info@uniqueesolutions.com.

2. Services we provide

Through this website and our written engagements we offer (a) information about our practice, (b) a contact and assessment form you may use to enquire about an engagement, (c) optional interactive demonstrations of AI integration patterns, and (d) contractual engagements covering AI readiness assessments, proof-of-value builds, full production integrations, and ongoing managed operations. The specific scope, deliverables, fees, and timelines of any engagement will be set out in a separate signed agreement between us and the client.

3. Eligibility

You may use this website only if you are at least 18 years old and legally able to enter into binding contracts in your jurisdiction. If you use the site or engage us on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

4. Accounts and authentication

This website does not require you to create a user account in order to read its content. Where we maintain integrations on behalf of a client with third-party platforms (for example customer-relationship-management systems, email-marketing systems, support tooling, identity providers, social-media properties, or other software-as-a-service products), we do so under express written authorisation from the client account owner. Authentication credentials and access tokens used in those integrations are held in scope-limited, access-controlled storage and used only for the specific business operations the client has authorised. We do not use those credentials for any purpose other than the operation of the agreed integration.

If you sign in to our services or to our integrations using authentication provided by a third-party identity service, your use of that third-party service remains subject to the third party’s own terms. We are not responsible for the policies or actions of those third parties.

5. Acceptable use

When using this website or any service we provide, you agree not to:

• Use the site or services for any unlawful purpose, or in violation of any applicable law or regulation in your jurisdiction or ours
• Submit content that is defamatory, infringing, harassing, hateful, fraudulent, sexually explicit, or otherwise harmful
• Attempt to gain unauthorised access to any part of the site, our infrastructure, our clients’ data, or any connected third-party service
• Interfere with the operation of the site or services, including through automated scraping, denial-of-service activity, or circumvention of rate limits and access controls
• Reverse-engineer, decompile, or otherwise attempt to derive the source code, prompts, model weights, or internal logic of any system we operate, except as expressly permitted by law
• Misrepresent your identity, your authority to act for an organisation, or the source of any content you submit through our forms
• Use any output of our demonstrations or interactive tools to train competing models or to misrepresent the output as your own original work without our written agreement

6. Intellectual property

All content on this website — including text, code, design, structure, illustrations, and logos — is owned by Unique-E-Solutions or its licensors and is protected by intellectual-property laws. You may view, link to, and quote short excerpts of this site for non-commercial, attributed reference. Any other reproduction, distribution, or derivative use requires our prior written consent.

For client engagements, the ownership of work product is governed by the separately signed engagement agreement. Our standard position is that the client owns the integration we build for them, subject to our retained ownership of our pre-existing tools, libraries, prompts, and methodology.

7. Confidentiality and reference to past work

Where we describe past engagements on this website or in proposals, we do so in anonymised form unless the client has given us specific written permission to name them. Any references to industry, region, scale, or outcomes are presented at a level that does not identify the client. If you are a prospective client, you may request a reference call to a past client; we will arrange that only after a mutual non-disclosure agreement is in place between you and us.

Any information you share with us in confidence during a sales conversation or engagement will be treated as confidential. We will not disclose it to third parties except as required to deliver the engagement, with your consent, or as required by law.

8. Privacy and data deletion

Our handling of personal data is described in our Privacy Policy. You may request deletion of data we hold about you by following the steps in our Data Deletion Instructions. Where we process personal data on behalf of a client, the client is the data controller and we are the data processor. The terms of that relationship are governed by a separate Data Processing Addendum referenced in the engagement agreement.

9. Third-party platforms and brand names

This website may reference categories of third-party services we integrate with — for example customer-relationship-management systems, email-marketing platforms, support tools, document-processing systems, cloud providers, and identity-provider services. Any specific brand names used on this site are the property of their respective owners. Reference to a category or brand does not imply endorsement, partnership, or any other formal relationship unless explicitly stated.

10. Demonstrations and interactive tools

This site may include interactive demonstrations of AI integration patterns. These demonstrations are illustrative. They are not personalised advice, do not constitute a commitment to deliver any particular result, and are subject to per-request and aggregate usage limits. Output produced by these demonstrations is provided “as is” for your evaluation; you are responsible for verifying its accuracy and suitability before relying on it. We may suspend, modify, or remove any demonstration at any time without notice.

11. Disclaimer of warranties

This website and any non-contractual information, demonstration, or guidance provided on it are made available on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, or freedom from defects or interruption, to the maximum extent permitted by applicable law. The warranties that apply to a paid engagement are those set out in the engagement agreement signed between us, and only those.

Nothing on this website constitutes legal, financial, tax, medical, or other professional advice. You should seek qualified professional advice before acting on anything you read here.

12. Limitation of liability

To the maximum extent permitted by applicable law, Unique-E-Solutions and its directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of revenue, loss of business opportunity, loss of data, or loss of goodwill, arising out of or in connection with your use of this website or any non-contractual interaction with us, even if we have been advised of the possibility of such damages. Our aggregate liability arising out of any such matter shall not exceed the equivalent of one hundred United States dollars (US $100). The liability cap applicable to a paid engagement is the cap set out in the engagement agreement.

13. Indemnification

You agree to defend, indemnify, and hold harmless Unique-E-Solutions and its directors, employees, contractors, and affiliates from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable lawyers’ fees) arising out of or related to (a) your breach of these Terms, (b) your violation of any law or regulation, (c) your infringement of any third party’s rights, or (d) any content you submit through the site or through our forms.

14. Governing law and dispute resolution

These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. The courts at Visakhapatnam, Andhra Pradesh, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of this website, except that we may seek injunctive or equitable relief in any competent court to protect our intellectual property or confidential information.

If you are a consumer resident in a jurisdiction whose laws grant you mandatory protections that cannot be excluded by agreement, nothing in these Terms shall be read to override those protections.

15. Changes to these Terms

We may update these Terms from time to time. The current version is always available at the URL of this page. The “effective from” date near the top reflects the latest revision. Where a change is material, we will use reasonable means to bring it to your attention — for example by displaying a notice on the site or by emailing a client’s primary contact. Your continued use of the site or services after the effective date of an update constitutes acceptance of the revised Terms.

16. Severability and entire agreement

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect. These Terms, together with any engagement agreement signed between us, the Privacy Policy, and the Data Deletion Instructions, constitute the entire agreement between you and Unique-E-Solutions in respect of the subject matter set out here and supersede any prior understandings on the same subject.

17. Contact

Questions or notices under these Terms should be sent to info@uniqueesolutions.com. For data-protection matters, please use the contact details in our Privacy Policy.

This document is provided in plain English for clarity. Where a translated or summarised version of these Terms is offered for convenience and conflicts with this English version, the English version controls. These Terms do not constitute legal advice; for advice on how they apply to your particular situation, please consult qualified counsel in your jurisdiction.